Effective Date: 1/1/2025

Swiss Haus ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy & Cookies Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (swisshaus.framer.website) (the "Site"). We are a furniture e-commerce business operating in the United States.  

Information We Collect:

We collect information about you when you create an account, place an order, subscribe to our newsletter, participate in a survey, or interact with our Site in other ways. This information may include:  

• Personal Information: Name, email address, postal address, phone number, payment information, purchase history, and any other information you choose to provide.  

• Device Information: Information about the device you use to access our Site, including your IP address, browser type, operating system, and referring website.

• Usage Information: Information about how you use our Site, including the pages you visit, the links you click, and the time you spend on each page.

• Cookies and Tracking Technologies: We use cookies and other tracking technologies (such as web beacons) to collect information about your browsing activity on our Site. This may include information about your preferences, search history, and interactions with our content.  

How We Use Your Information:

We use your information for the following purposes:

• Fulfillment of Orders: To process and fulfill your orders, including shipping and delivery.

• Account Management: To create and manage your account, including providing you with access to your order history and other account features.

• Customer Service: To provide you with customer support and respond to your inquiries.

• Marketing: With your consent, we may use your information to send you marketing communications about our products and promotions. You can opt out of these communications at any time.  

• Improving our Site: To analyze how our Site is used and to make improvements to its functionality and user experience.

• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information:

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other services. We ensure these providers are contractually obligated to protect your information.  

• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

Cookies:

We use cookies to enhance your experience on our Site. Cookies are small text files that are placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period). You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.  

Your Choices:

You have the following choices regarding your information:

• Access and Correction: You can access and update your personal information through your account settings.  

• Marketing Communications: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or by contacting us directly.  

• Cookies: You can control cookies through your browser settings.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.  

Children's Privacy:

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

Changes to this Policy:

We may update this Privacy & Cookies Policy from time to time. We will post any changes on this page and encourage you to review it periodically.  

Contact Us:

If you have any questions about this Privacy & Cookies Policy, please contact us at:

• office.austin@swisshaus.com

• office.sf@swisshaus.com

Governing Law:

This Privacy & Cookies Policy is governed by the laws of the State of TX, CA, United States.